Here's a rough draft of the first few chapters of a book I'm writing. I'd love to hear what you think.
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A couple of years ago I set out to find the people doing the “next big thing.” I wanted to find the ones on the cutting edge. Who are the people searching for meaning?
I had been a broadcaster most of my life – back in the analog world. I rose through the ranks of commercial radio, eventually buying my own radio station. Along the way I entered the Digital age.
A long time computer geek, I had an overwhelming urge to make money on the internet. It was 1995, and it was defiantly the next big thing.
I started a website for car dealers that eventually grew into a multi-state publishing and software company. By 2006 I had sold all my businesses, and went on a journey of discovery. I travelled to 23 countries, earned an MBA and a pilot’s license. I haggled for singing bowls in Tibet and sailed past the Sydney Opera House.
I had set out to find the people doing the next big thing. Who was doing the next big thing? Who had figured out a business model that encompassed the best of one-on-one communication, broadcasting and the World Wide Web?
I found Jalali Hartman.
On a cold January day my son and I flew from Minneapolis to Jacksonville Florida. A striking, instantly likable fellow met us at the airport. “Hi, I’m Jalali.” Turns out he’s a nice guy as well.
Jalali has spent the better part of his life deciphering what makes the web work. Like the great business leaders of the past, he figured out what works, how to measure it, and how to implement solutions.
I decided to write this book within two weeks of that first meeting. Social Marketing Optimization is more than a fad or a buzz word. It will fundamentally change the way we look at marketing.
The following is my journey of discovery with one of world’s experts leading the way.
Reaching the Unreachable
My son is an “unreachable teen.” He’s seventeen, never watches a TV commercial and never listens to the radio. He spends his time texting his friends, hanging out on Face Book, listening to his Ipod™ and playing World of Warcraft©. His family has had a DVR for years, and he doesn’t remember ever watching a TV commercial.
He can smell spam a mile away. He’s a jaded, opinionated, multi-tasking, 180 wpm-on-three-web-sites-at-once bright adult. He’s unreachable by conventional advertising.
He’ll be old enough to vote in the 2008 election. He’s a marketing nightmare.
The old rules don’t apply. Gone are the days where a TV campaign could reach 40% of households in a single week. The 2008 premier of American Idol reached 12.6% of the 18-49 US market.
Basic cable? Time Warner brags about Adult Swim being #1 with Adults 18-34 reaching a whopping .5% of households.
Think about 0.5% of households - that’s 5 out of every 1,000 households. Wow – that is the #1 cable show in its time period.
Putting that into perspective the Bob Hope Christmas show in 1971 reached 45% of all U.S. Households and nobody had Tivo. Way to go Bob.
So what’s a marketer to do? How do you reach this unreachable generation?
The Good News – Word of Mouth is still the best advertising.
Heck, I learned this in first grade when all my friends said Bubble Yum was cool. No way was I going to be caught with Bazooka in my pocket. Tupperware was built on Social Network Marketing. Betty Crocker cook books, bake sales and other ingenious forms of Social Network Marketing made this fictional lady a household name.
Here’s the good news: People who are passionate about your product have the ability to tell other people like no other time in history. They are better connected, connect more often, and love doing it.
How do you help spread the word? Read on…
Understanding the Power of Networks
Steady state growth curves occur in nature, as when you chart the growth of a mature ecosystem or when a healthy company grows via “normal” marketing and customer acquisition methods. Customers don’t interact with each other, and the value of one person’s patronage does not significantly enhance the value of the next persons purchase.
When you see steep growth curves, you are seeing the results of a social network at work. Plaxo grew because it enabled its customers to spread the word.
The value of your social network is the contributing exponential factor to the growth equation.
Take for example the growth of the fax machine industry. Vince Kuraitis posted great insight into Google’s advancement into the world of health care information on June 20, 2007. He draws a great example of the power of networks. Consider the fax machine:
When one person has a fax machine, the network has no value; when two people have fax machines, the network has “some” value because the two users can send faxes to one another. When the market reaches critical mass (the tipping point), network effects take over; adoption increases rapidly as people without fax machines feel compelled to join the network or be left out.
He cites research done by Carl Shapiro and Hal Varian at the University of California, Berkeley in 1998 on Network Effects.
Why did the Fax grow so exponentially fast? The value of the network increased dramatically with each user. Remember when someone, somewhere first asked you if you had a fax machine? Chances are you ran out to get one.
If you don’t remember way back to 1988, substitute the words “fax machine” with “email” or “Face Book” – and you’ll get the picture.
How does this relate to your business? How can you harness this phenomenon?
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If you've read this far, and want more information, Jalali Hartman has it figured out.
Check out http://www.yovia.com
Labels: Jalali Hartman, social media, yovia.com